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FAQs

Sex Toys FAQs

Our team has a unique understanding of sexuality that is essential when it comes to designing products that positively impact the pleasure of women or couples. Whether you want to choose high-quality or affordable vibrators, sex machines, dildos, Cloital Suction Vibrators, Couples sex toys or Sex Toy Kits, etc. You can find the sex toy you like in Lovetoysclub.

Payment FAQs

Ordering your sex toys is as easy as 1, 2, 3...

Choose your sex toys
Add to cart
Check out
That's it!

To see detailed steps on “how to order”, please click here: How to order?

Just send us a message to see if we can help, we usually can.

-We accept Credit Card Online Payment, including Visa and master. (If the payment fails, please contact your bank to know the reason and try to order again)

-PayPal Payment Link (Pls contact us to get Paypal.me link in advance)

-PayPal Invoice me (We send an invoice to you via PayPal)

-Bank Transfer (Pls contact us to get bank info before your want to order)

-Contact Us Email: info@lovetoysclub.com 24/7 service time.

-All payments are 100% secure and discreet.

-You will receive an order confirmation once payment is completed.

Yes. Your payments are ALWAYS secure.

Our site is SSL encrypted. This ensures that all data passed between the web server and browsers remain private and integral.

All of our payment options protect both the customer and us (the seller) from fraudulent purchases or sales.

What does this mean?

It means that if your purchase doesn’t arrive or match the description, your money is protected. Every transaction is monitored 24/7 to prevent fraud, email phishing, and identity theft.

All transactions are encrypted using advanced encryption technology.

All payments that go via PayPal are covered by PayPal's Payment Protection.

Your Credit Card issues (such as an invalid card, expired card, the amount exceeds, the card is disabled, etc.)

Your Credit Card issues with International transactions (Ensure the buyer's credit cards and debit cards are allowed to buy online from overseas merchants)

Check Your Card.

Do Not Honor: The bank is unwilling to accept the transaction.

Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.

Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.

Expired Card: Card is expired. The customer will need to use a different card.

Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.

Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.

Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.

Based on Location: The bank declined based on location.

Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.

If you’re still having problems with your card, try:

Make the purchase again in a browser that’s in Incognito mode, or in a different browser, or use a different credit card

If none of these issues apply, please contact us with your order number(if there is), name and email address, error notification, and the screenshot of the error, we will check the details and assist you in continuing the order.

Last but not least, note that you should be able to receive detailed information for any failed or successful transaction from your bank. If a payment fails, do not hesitate to contact your bank or contact us. service@sexdollsfun.com 24/7 customer service.

It's a pretty long read, but our Privacy Policy tells you how we may use your personal data and what we do to keep that data safe.

Other FAQs

Of course! We ship all orders in boring brown boxes or plain envelopes so that the only person getting excited about your delivery is you.

If you're out when your package is delivered, your mail person will find a safe place to leave your parcel. If they are not able to leave the parcel in a safe place then you will either receive an email explaining the next steps or you will receive a card through the letterbox.