Help Centre

Use this page to find answers to any questions you have about LoveToysClub's customer service.

Your FAQs answered

From placing and tracking your order to returning an item, we've got you covered. If you can't find what you're looking for here, please contact us.

Where Is My Order?

If your order didn't arrive when you expected, you can use order tracking to help you find out where it is.

Your tracking code will be shown in your order dispatch email.

What are the delivery option?

Free Delivery
In order to express gratitude to our faithful customers’ support, we will give a free delivery at the moment.

How do I return an item?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos or vedio to and we will process an insurance claim on your behalf.

Is your packaging discreet?

Of course! We ship all orders in boring brown boxes or plain envelopes so that the only person getting excited about your delivery is you.

How to Order?

How to buy sex toys? Ordering sex toys is easy.
Once you've picked your favourite sex toys the rest is easy.

You can check out order online in USD dollars (our main currency), You can pay the order online by Credit Card, Visa, Master card etc.